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Terms of Service

Last updated: 1 May 2026 · Effective: 1 May 2026

Contents

  1. Agreement
  2. Services
  3. Engagement & SOW
  4. Fees & payment
  5. Client obligations
  6. Authorisation for security work
  7. Intellectual property
  8. Confidentiality
  9. Warranties
  10. Liability
  11. Indemnity
  12. Suspension & termination
  13. Force majeure
  14. Governing law & disputes
  15. General

1. Agreement

These Terms of Service (“Terms”) form a binding contract between MPIT PTY LTD (ABN 36 639 649 308) (“MPIT”, “we”, “us”) and the individual or entity engaging us (“Client”, “you”). By engaging us, signing a Statement of Work (“SOW”), making payment, or otherwise instructing us, you accept these Terms.

Where a signed SOW or Master Services Agreement conflicts with these Terms, the signed document prevails to the extent of the inconsistency.

2. Services

We provide software engineering and cybersecurity services, which may include web, mobile, cloud, AI, and enterprise development; and authorised penetration testing, vulnerability research, threat intelligence, malware analysis, incident response, digital forensics, security tooling, and lab/CTF design.

3. Engagement & Statement of Work

Each engagement is described in a written quote, proposal, or SOW that sets out scope, deliverables, timeline, fees, and any specific assumptions or exclusions. Work outside the agreed scope is treated as a change request and is quoted separately.

4. Fees & payment

  • Fees are stated in Australian dollars (AUD) and exclude GST unless noted otherwise.
  • Invoices are payable within 14 days of issue, unless the SOW specifies otherwise.
  • We may require a deposit, milestone payments, or pre-payment for fixed-fee work.
  • Overdue amounts may attract interest at the Reserve Bank of Australia cash rate plus 4% per annum, calculated daily.
  • You are responsible for any third-party costs (cloud, licences, hardware) we incur on your behalf with prior approval.

5. Client obligations

You agree to provide timely access, information, decisions, and approvals required for us to perform the services. Delays caused by you may impact the timeline and fees.

6. Authorisation for security work

Read this carefully if you are engaging us for security testing or research. We will only conduct offensive security activities (such as penetration testing, red teaming, or active vulnerability research) against assets you own or for which you have all necessary rights and authority to authorise testing. You warrant that you have such rights and authority. Detailed Rules of Engagement are set out in our Responsible Disclosure & Rules of Engagement document.

7. Intellectual property

7.1 Pre-existing materials

Each party retains ownership of its own pre-existing intellectual property. We grant you a non-exclusive, royalty-free licence to use any pre-existing or generally reusable tools, libraries, or know-how embedded in deliverables, solely for your internal business purposes.

7.2 Deliverables

Subject to full payment, we assign or grant you (as specified in the SOW) the rights necessary to use the bespoke deliverables produced for you. We retain the right to retain residual knowledge, generic methods, and to perform similar work for others.

7.3 Open source

We may incorporate open-source components in deliverables, subject to their own licences, which we will identify on request.

8. Confidentiality

Each party will protect the other’s confidential information with at least the same care it uses for its own (and no less than reasonable care), and will use it only to perform or receive the services. This obligation survives termination for a period of five (5) years, or indefinitely for trade secrets.

9. Warranties

We warrant that we will perform the services with due care and skill and substantially in line with the SOW. To the maximum extent permitted by law, all other warranties are excluded.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

10. Liability

To the maximum extent permitted by law:

  • Neither party is liable for indirect, incidental, special, punitive, or consequential loss, including loss of profit, revenue, business, goodwill, or data.
  • Our total aggregate liability under or in connection with an engagement is limited to the fees paid by you for the services giving rise to the claim in the twelve (12) months preceding the event.
  • Where liability cannot be excluded, our liability is limited (at our option) to re-supplying the services or paying the cost of having them re-supplied.

11. Indemnity

You indemnify us against losses arising from: (a) your breach of these Terms; (b) your failure to hold the rights or authorisations referenced in clause 6; or (c) third-party claims arising out of content, data, or instructions you provide.

12. Suspension & termination

Either party may terminate an engagement for material breach not remedied within 14 days of written notice, or immediately on insolvency events. We may suspend services for non-payment. On termination you must pay for work performed up to the termination date.

13. Force majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, civil unrest, pandemic, internet or utility outages, or government action.

14. Governing law & disputes

These Terms are governed by the laws of Queensland, Australia. The parties submit to the exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia. Before commencing proceedings (other than for urgent injunctive relief), the parties will attempt in good faith to resolve any dispute through senior-level discussion within 21 days of written notice.

15. General

  • Entire agreement. These Terms together with the SOW form the entire agreement between the parties.
  • Variation. Variations must be in writing and signed by both parties.
  • Assignment. Neither party may assign without the other’s consent, except to a related entity or successor in business.
  • Severance. If any clause is unenforceable, the rest of the Terms remain in force.
  • Notices. Notices must be sent by email to the contacts in the SOW or to info@mpit.com.au.

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ABN: 36 639 649 308